How do I watch the live stream?

Attending our live streams is a great experience. Here below you will find a manual and recommendations for listening with the best quality at home.

We are happy to explain step by step how live streaming works. How does an order work? How do you start the livestream and how do you watch the concert on TV?

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Ordering an e-ticket

  1. Order a ticket through the order page.
  2. Click 'Order your cards!' and go through the order process.
  3. After completion of payment, download your e-tickets by clicking on the blue button 'Download your tickets (PDF)'. You will also receive the e-tickets as a PDF file in a confirmation email from TicketJames Ticket Service. 
    Still haven't received a confirmation email after half an hour? Then please contact us at

Start of the concert

  1. Open the downloaded e-ticket. You will find the e-ticket as a PDF file in the confirmation e-mail of the order.
  2. Find the unique login code on the e-ticket. You will need this to view the concert.
  3. A few minutes before the start of the concert, visit and click on the button 'Watch livestream'.
  4. Enter your unique login code.
  5. Click on the button 'Log in'.
  6. The live stream starts ten minutes before the start of each concert.

Watch on tv

Do you prefer to watch on TV? Then there are plenty of ways to connect your smartphone, tablet or laptop to your television set.
The easiest way is to cast via Chromecast, AppleTV or AirPlay. If you have the right equipment, you can do this by clicking on the cast icon in the bottom right of the video player.


The concert is live. Rewinding is therefore not possible. Make sure you log in on time and take a look around. That way you'll know exactly how everything works and you won't miss a thing.

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Frequently Asked Questions



Need more help?

Does the manual not answer your question? We would be happy to help you further. Take a look at 'frequently asked questions' or contact us.